Privacy & Cookies Policy

Last updated: 26/09/2025

1. Introduction

This Privacy & Cookies Policy explains how Trew and Bold (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website or contact us.

2. Personal data we collect

We may collect the following information when you interact with us:

• Name and contact details (email, phone number, address).

• Information you provide when commissioning furniture.

• Website usage data (through cookies and analytics tools).

3. How we use your data

We only use your personal data to:

• Respond to enquiries and provide quotations.

• Process and deliver commissions.

• Keep records for accounting and legal obligations.

• Improve our website and services.

We do not sell or share your personal data with third parties, except as required by law or to trusted service providers (e.g. delivery companies, Shopify, or payment processors).

4. Cookies

Our website uses cookies (small text files stored on your device) to:

• Make the site function properly (essential cookies).

• Understand how visitors use the site (analytics cookies).

You can manage or disable cookies through your browser settings. Some features of the site may not work properly without cookies.

5. Your rights

Under UK data protection law (UK GDPR), you have the right to:

• Access the personal data we hold about you.

• Request corrections or updates.

• Request deletion of your data (where legally possible).

• Object to or restrict certain processing activities.

6. Contact us

For any questions about this policy or to exercise your rights, please contact:
Email: info@trewandbold.com
Address: trew and bold, southleigh farm, birchwood lane, pensford, bs39 4nf